Get in Touch. We're Here to Help!
We’re here to help! Whether you have a question about our products, need assistance with an order, or simply want to get in touch, feel free to reach out to us.
How to Contact Us: support@aussiesdreamdepot.com
If you're reaching out about an order, please include your order number, which starts with #ADD, so we can assist you quickly and efficiently.
We aim to respond to all inquiries during weekdays with in 12-24 hours.
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Frequently Asked Questions
Aussies Dream Depot is an Australian-owned online store offering high-quality daily essentials at affordable prices. We pride ourselves on exceptional customer service and a hassle-free shopping experience.
We are based in Australia.
Yes, we provide fast and free delivery Australia-wide.
We strive to process and dispatch orders promptly. Delivery times may vary depending on your location and Australia Post's schedules.
We accept secure payments through PayPal, as well as major credit cards including Visa, Mastercard, American Express, and other payment options like PayPal, Apple Pay and Google Pay.
Once your order is dispatched, you'll receive a tracking number via email. You can track your order using the Track Your Order feature on our website.
We have a 30-day return policy. If you're not satisfied with your purchase, you can request a return within 30 days of receiving your item.
To start a return, please contact us at support@aussiesdreamdepot.com with your order number and reason for the return. We'll provide you with instructions on how to send your item back.
You can reach our friendly customer service team via email at support@aussiesdreamdepot.com. We aim to respond within 12-24 hours on weekdays and 24-48 hours on weekends.
Yes, we stand by the quality of our products and offer a 30-day money-back guarantee for your peace of mind.
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