Tracking hasn’t updated yet !
Sometimes it can take 24-48 hours after your order ships for tracking info to appear.
If it has been more than the processing time, please feel free to contact us!
🚚 Haven’t received your order?
If it’s been more than the estimated delivery time and you still haven’t received your parcel, please reach out to our support team. We’re here to help and ensure your order gets to you safely.
💬 Need help?
Email us at support@aussiesdreamdepot.com and include your order number with starts with #ADD, so we can assist you promptly.
Frequently Asked Questions
Aussies Dream Depot is an Australian-owned online store offering high-quality daily essentials at affordable prices. We pride ourselves on exceptional customer service and a hassle-free shopping experience.
At Aussies Dream Depot, we've been proudly serving Australians for over 10 years, offering high-quality daily essentials that enhance everyday life. With a 4.7-star overall store rating from over 45,000 satisfied customers, our commitment to exceptional products and outstanding customer service remains unwavering.
We are based in Australia and ship all orders from our Australian warehouses.
Yes, we provide fast and free delivery Australia-wide through Australia Post on all orders.
We strive to process and dispatch orders promptly. Delivery times may vary depending on your location and Australia Post's schedules.
We accept secure payments through PayPal, as well as major credit cards including Visa, Mastercard, American Express, and other payment options like PayPal, Apple Pay and Google Pay.
Once your order is dispatched, you'll receive a tracking number via email. You can track your order using the 'Track your order' feature on our website.
We have a 30-day return policy. If you're not satisfied with your purchase, you can request a return within 30 days of receiving your item.
To start a return, please contact us at support@aussiesdreamdepot.com with your order number and reason for the return. We'll provide you with instructions on how to send your item back.
You can reach our friendly customer service team via email at support@aussiesdreamdepot.com. We aim to respond within 12-24 hours on weekdays and 24-48 hours on weekends.
Yes, we stand by the quality of our products and offer a 30-day money-back guarantee for your peace of mind.
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